Terms and Privacy Policy

When placing your order with E’lan International LLC.,(“E’lan Lashes”) you accept the following terms and conditions:

 This website is operated by E’lan International LLC. Minnesota. Throughout the site, the terms “we”, “us” and “our” refer to E’lan International LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on GoDaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right to substitute products on our website for equal or greater value products of like kind and quality.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tool ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall E’lan International LLC., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless E’lan International LLC., and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@elanlash.com

Certified and Trained Professional Use Only

Buyer acknowledges and remains responsible that any technician using E’lan International LLC., adhesives and removers is a State Board Licensed or Certified and Trained Eyelash Extension Technician.

Exposure of product chemicals to extreme temperatures and certain environmental factors and usage techniques may cause changes in the product, rendering them unsuitable for use or achieving optimum results. It is necessary to store lash adhesives in described conditions.

All new customers placing orders for adhesives and removers are obligated to e-mail us copy of their Lash Extension certification or Sate Board License at info@elanlash.com. Orders will be processed immediately after license verification.

Understanding risk of Lash Extentions Products.

  1. By purchasing E’lan International LLC., products buyer agree that he/she fully understand danger of allergy reaction which lash extension adhesive and products may course to certain people.
  2. By purchasing E’lan International LLC., products buyer agrees to perform adhesive patch test for all new clients and every time different adhesive is used for application. 
  3. By purchasing E’lan International LLC., products buyer agree that he/she fully understand possibility of adhesive sensitivity developed with time. 
  4. By purchasing E’lan International LLC., products buyer agrees to sign consent form with each client, informing he or she about all the above risks which may occur with eyelash extension procedure and lash extension products sold in this online store. 

 ORDER POLICY

All orders are shipped from Minnesota.

Express services are available (additional charges may apply).

Damaged goods, shortages, and discrepancies must be reported within 3 days of receipt of your order.

E’lan International LLC., is not responsible for lost or stolen orders.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc.) will be the responsibility of the customer.

orders are shipped 1-3 business days after placing order, please add processing time to choose shipping time. 

Please read shipping and return policy before placing your order.

Product Availability
E’lan Lashes always tries to ship all items on your order, however sometimes, an item becomes unavailable. If this happens while we’re processing your order, you will be notified.

 

Our Commitment to Privacy

We understand and respect your concerns about privacy. Therefore, we provide you with this statement (the “Privacy Policy”) explaining our online information practices. We would like you to know what information we collect from you and what we do with that information. The Privacy Policy will also set forth the personal choices you can make with respect to the way your information is collected and used. Your visit to www.elanlash.com (“the Site” or “www.elanlash.com”) is subject to the Privacy Policy.

 

Our Commitment to Privacy

We understand and respect your concerns about privacy. Therefore, we provide you with this statement (the “Privacy Policy”) explaining our online information practices. We would like you to know what information we collect from you and what we do with that information. The Privacy Policy will also set forth the personal choices you can make with respect to the way your information is collected and used. Your visit to www.elanlash.com (“the Site” or “www.elanlash.com”) is subject to the Privacy Policy and the Terms and Conditions.

Collection of Personally Identifiable Information by www.elanlash.com

We do not collect personally identifiable information about you, except when you provide it to us. When using the site you may provide certain information such as your name, email address, mailing address and telephone number in order to register for the site, or to make a purchase. If you place an order, you will be asked to provide your delivery and billing address, credit card number and expiration date. If you decide to register for the site, you will be required to enter your user name and/or email address and password so as to protect your personal information.

You are not required to provide the site with personally identifiable information. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. Please be aware that when you submit your personally identifiable information on the site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

 

Use of Personally Identifiable Information.

Email Communications to Serve You. If you decide to provide us with your contact information by contacting or emailing our Customer Service department, placing an order, or registering for the Site, we may contact you regarding your customer service requests, inquiries or your order, and we may, from time to time, send you service related announcements concerning the Site. These communications are part of our effort to serve you and respond to your questions and concerns.

 

Opt-In Email. If you decide to “opt-in” either during registration or at other times when you submit personally identifiable information, the information you provide may be used by www.elanlash.com to send you emails, including newsletters, promotions, discounts, new product information etc. (“Opt-In Email”). If you do not wish to receive Opt-In Email, please do not opt-in to receive these emails.

 

Opt-Out of Emails. You may opt-out of receiving emails when you register for the site or submit personally identifiable information. If you choose to opt-in and later decide that you would no longer like to receive these emails, you may opt-out by clicking the “unsubscribe” link at the bottom of any Opt-In Email you receive from us and following the instructions provided therein or by sending your opt-out request to www.elanlash.com.

 

No Disclosure of Personally Identifiable Information for Third Party Marketing Without Consent.

We will not disclose your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.

Disclosure of Personally Identifiable Information.

Third Party Service Providers. We may, from time to time, retain various service providers to perform certain functions on our behalf, including (but not limited to) customer support specialists, web hosting companies, data analysis, fulfillment companies (for tasks such as fulfilling product orders or coordinating mailings) and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

 

Compliance with Law. We may disclose any information, including personally identifiable information, in order to comply with any applicable law, regulation, legal process or governmental request.

 

Fraud Protection. We may provide information, including personally identifiable information, to certain other companies and organizations for purposes of credit fraud protection.

 

Contests, Sweepstakes, Surveys etc. Please note that there may be exceptions to this Privacy Policy. For example, if you decide to participate in events such as contests, sweepstakes, surveys etc., the terms and conditions or rules for those events may state that your personally identifiable information will be shared with third parties. Thus, by participating is such events, you will be consenting to disclosure of your personally identifiable information to third parties. We, at www.elanlash.com disclaim all liability for the use of the information that you choose to provide to such third parties.

 

Sale of Business Assets. As we further expand, we may merge with another company or sell some or all of our business assets to another party as part of a business transaction. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

 

Use of Non-Personally Identifiable Information

We may use the information you provide in aggregate form, that is – non-personally identifiable information, for developing marketing plans and generating statistics or other internal business purposes. We may collect or store certain non-personally identifiable information concerning your use of the Site, including information about which of our pages are most visited. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

Cookies, IP Addresses, Pixel Tags and Tracking Technology

Our website′s server, or the servers of companies that are used to operate www.elanlash.com may place a “cookie” on your computer in order to allow you to navigate the website. A “cookie” is a small piece of data that is sent from a server to your computer and can be stored by the browser on your computer′s hard drive. Cookies, or other similar technology may be used by www.elanlash.com to customize your visit to our site, to enhance your shopping experience, to inform you of promotions, products and services. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. We may use flash cookies to personalize your experience. Web browsers are usually initially set to accept cookies. However, you can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. We may also use IP addresses to administer the site, track traffic patterns, analyze trends and collect demographic information for aggregate use, as well as in combination with your personally identifiable information to comply with the law, or for credit fraud protection. When you visit this site or view one of our emails, we may use pixel tags (also called “clear” gifs), tracking links and/or similar technology to note some of the pages you visit on our site or to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

Children under 13

This site is not designed for children and we do not knowingly collect personally identifiable information from any children under 13. If you are under 13 years of age, you may not and should not provide personal information to us. This means that you cannot make a purchase or register for the site.

Links

The site may contain links to or from other websites. Your use of linked websites is at your own risk. We make no representations or warranties with respect to the linked websites. This Privacy Policy applies only to the www.elanlash.com website. We are not responsible for the privacy practices and data collection practices of other websites.

Security

To protect the security of your personal information, we put into operation certain security measures in line with industry standards. If you have any questions about security at the site, please contact us by email at info@elanlash.com.

Modification of Privacy Policy

You understand and agree that we may revise this Privacy Policy at any time without notifying you. If we change our Privacy Policy, we will post the revised policy here. Our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. We suggest that you check the Privacy Policy from time to time.

Updating Your Information

You can review, correct or change the personally identifiable information that you provide us by emailing us at info@elanlash.com. If you are a registered user, you can also review, correct or change your personal information at any time by logging into your account. If you have any questions about changing information or if you would like to deactivate your account, please email us at info@elanlash.com.

Agreement to Privacy Policy

By using the www.elanlash.com site, you expressly agree to this Privacy Policy and to the Terms and Conditions. If you do not agree then you should not use that website. If we change this Privacy Policy and/or the Terms and Conditions, your continued use of www.elanlash.com following the posting of such changes shall constitute your acceptance of those changes.

Comments

If you have any questions, comments or concerns about the Site’s privacy practices, please contact us by email: info@elanlash.com.

2006 E’lan International LLC., DBA E’lan Lash.